Design Challenge

As an Apple Genius I would like to run a diagnostic on a users computer and then show them the results on my iMac or  iPad.

Apple asked me to do a diagnostic UI that would be run at the Genius Bar for customers having computer issues. My guidelines were do something that looks like Apple but not iOS or OS X. Simple enough.

My role: Product UI/UX Design Lead

Brainstorming to wire-framing to user testing to final design and iconography.


Adobe Illustrator

Adobe Photoshop

Diagnostic Screen - iPad version.

Diagnostic Screen - Desktop version.

Other Service Facing Dialogs

Diagnostic Test Screen - visual step by step for screen testing.

Diagnostic Messaging Screen - from whiteboard to final.